Frequently Asked Questions (FAQ)

FreshenOPT Wholesale Platform

Who can register for a wholesale account?

Anyone involved in auto repair, detailing, or parts sales — including repair shops, auto parts retailers, and independent mechanics.
No business license is required.

Is registration free?

Yes! Registration is 100% free. Once approved, you’ll get access to live inventory and wholesale pricing.

How long does approval take?

Most accounts are reviewed and approved within 1 business day.

Can I see prices without registering?

No. To ensure fair and exclusive wholesale pricing, only registered and approved accounts can view product pricing and availability.

Is there a minimum order quantity (MOQ)?

No MOQ is required for Level 1 wholesale access. You can start with just a few items.
Larger orders unlock free delivery, display stands, and exclusive partner benefits.

How do I place an order?

Once logged in, simply browse products and place orders online. You can choose to:

Pick up in-store (Markham, Ontario)
Or receive free local delivery (eligible tiers)

Do I have to stock large inventory?

Not at all! Our system is built for flexible, on-demand ordering — restock only when needed, without pressure.

Do you provide installation support?

Yes. Most products come with instructions, and we also offer video tutorials for filter installation.
Need help? Contact our support team anytime.

Do you offer a product catalog?

Yes. Once your account is approved, you can download a PDF catalog with SKUs, vehicle compatibility, and top-sellers.

What are the wholesale pricing tiers?

We offer 5 levels of partnership — starting from no-MOQ entry to distributor level with marketing support.
View the full Wholesale Tiers & Benefits here.

Still have questions?

Feel free to contact us at sales@freshenopt.ca or visit our storefront at:
Unit 14-85 Ferrier St. Markham